Chair

John Dickinson (he/him)

John arrived on the insurance scene fresh out of university in 1989 with ICBC and enjoyed a diverse 32 plus year career gaining experience in claims, road safety, call centre leadership, regulatory affairs, insurance, and broker distribution.

John obtained his CIP in 1996, his FCIP in 2000, was President of the Insurance Institute of BC (2005-06), co-chaired WICC BC, and was honoured in 2019 as Salute’s Insurance Person of the Year.

John is now active as an industry consultant including the role of Executive Director, Credit Union Insurance Services Association.

Treasurer

Tyler McGilvery (he/him)

Tyler’s passion for the insurance industry started in 1996, upon getting his first part-time job filing documents and answering phones at an Autoplan office in North Vancouver, later working in Vancouver & Kamloops specializing in providing Mobile Road Service. After completing a BA in Psychology he joined ICBC in 2009 in the Broker Enquiry Unit, holding various positions since then. Tyler represented ICBC in the media during the RAAP Insurance Rating Model (IRM) implementation and conducted in-person Broker roadshows across the province to support the changes. He led the Business Continuity Plan (BCP) working group in March 2020, creating a new way for Autoplan Brokers to remotely provide insurance services to customers across B.C. without needing to meet in person. As the pace of change continues to drive innovation in our industry, Tyler is excited to work with Brokers and business partners to continually improve quality customer service and insurance options for British Columbians into the future. Tyler currently serves as Senior Manager, Broker Accounts at ICBC.

Sponsorships & Scholarships

Jeanie Pan (she/her)

Jeanie’s career in the insurance industry began more than 20 years ago when she graduated from university. Not knowing anything about the property and casualty industry, she eagerly applied for the role of ‘trainee’, and thus began her adventures in underwriting, claims and marketing. Having spent the majority of her career on the company side, Jeanie considers herself fortunate to have met so many wonderful people in the industry – from brokers to company folks to independent adjusters and suppliers. She is Vice President of Client Experience at HUB International, and has taught and proctored for the Insurance Institute of BC. Jeanie has been a member of the Salute BC committee since 2015.

Logistics

Jenny Ryu (she/her)

Website Management

Shana Johnston (she/her)

Shana Johnston is the Director of Claims at BCAA, overseeing residential, small business, and travel insurance claims. Shana has been in the insurance industry for over 25 years, starting in sales and moving over to claims ten years ago. In previous roles she led cross-functional teams, operations, managed vendor relations, and led the implementation of BCAA’s insurance catastrophe response plan. Shana is passionate about disaster preparedness and the opportunities insurance companies have to contribute to the economic and social resilience of our communities and province.

Communications

Jacob Singh (he/him)